To ensure a smooth process when taking sibling photos, we have specific guidelines in place. Sibling orders can only be placed online and should be added when ordering individual student portraits. It is important to note that only siblings who place an order will be photographed. Additionally, students must attend your school to be included in a sibling photo.

Only siblings who have ordered will be photographed.

Family/Sibling Order Cut-Off Time

Our standard cut-off time for sibling orders is 8 am on the scheduled photography day. However, for larger schools that require sibling photos to be taken prior to school, the cut-off time is adjusted to 6 am. If your school has multiple photography days, please inform us in advance which day sibling photos will be taken or discuss it with your Account Manager. It is also essential to communicate this information to your families so they are aware of the designated day for sibling photos.

Siblings Who Present Without An Order

If students present for a sibling photo, assuming it’s what their parents want, we’ll gladly capture the moment, even if they haven’t placed an order.

They will receive instructions to take home regarding the process of ordering the photo.
Please note: orders cannot be placed through the Parent Portal after photography day. To make a purchase, they should contact our Customer Care team.

Siblings on a Separate Day

If sibling photos are scheduled on a separate day, more than two weeks after the main photography day, families will receive a separate personalised sibling order flyer. This ensures that the delivery of individual orders is not delayed and allows for efficient processing.

Staff Family Photos

If any staff want a family photo with their child/children, they are required to order a sibling photo using their eldest child’s personalised codes during the ordering process.

The staff family photo is not a complimentary product and needs to be pre-ordered and paid for by the staff member.

Family Discount

Families with 3 or more children receive a 25% discount which applies to individual
orders once a minimum spend of $54 for each child is achieved. The discount is applied
automatically at checkout.

By adhering to these guidelines, we can effectively capture sibling photos while minimising any potential disruptions or delays.